Congratulations!
We are excited to have your to our studio and to give a portrait for you and your family to cherish!
Please read below for more information on how to prepare for your session
What do we receive as winners of the giveaway?
Portrait Session ($250 value)
Wardrobe (pictures below)
Gift certificate which can be used for a 10" wall portrait
How long do your sessions last?
Typically our sessions last about two hours and are split into two main parts: the portrait session and the ordering appointment.
During the portrait session, we will be taking your portraits and you'll have access to the wardrobe here. We find most of our clients will do anywhere from 2-3 outfit changes with several backdrop changes.
During the second half, instead of having you come back a separate day or doing an online proofing gallery, we will go through your portraits in our conference room. You'll be able to select your favorites and you'll be able to take advantage of your gift certificate to apply it either toward the gift size or toward a custom package.
Where do we park?
We suggest parking at Monroe Center Parking Ramp at 37 Ionia Ave NW, Grand Rapids, MI 49503 (first hour free and no time limit). You can also park on Ottawa Ave, but please be aware that you must move your car after 2 hours and it is more expensive than the garage option.
Meters run Monday-Saturday 8am-6pm so please avoid getting a ticket!
Please arrive 10 minutes prior to your session and be sure to block out the full two hours (usually we finish ahead of time). There is a lobby (enter via Monroe Center -- the Post Office is next to the entrance) with seating where you can relax till we are ready for you.
Please wait until we are ready to come get you.
Are there any costs I should be aware of?
Your session is at no cost and includes a 10" wall portrait.
What do your clients typically spend so we can be prepared?
While every client is different, clients typically spend anywhere from $500 to upwards of $1500 on their family portrait collections. Aside from your gift portrait included, all of our portraits are finished in canvas.
Do you offer payment plans or financing options?
We recently partnered with a financing company and we also offer in house payment plans. We do not believe finances should prevent families from having the portraits they love.
Can my partner/spouse/significant other/child(ren) join me?
Yes! Absolutely! We encourage you to bring your significant other if at all possible. We generally recommend waiting to bring children for a family portrait once the baby is born.
How long do you keep the portraits on file and can I order them later if I want to?
We always keep the files of whatever you order so if anything happens to your portrait, it can be replaced. Unfortunately due to the volume of families we serve each month, we can't hold onto the portraits that aren't ordered during your session. If you love your portraits, but finances are in issue, we will do our best to assist you.